General Terms and Conditions (GTC) – DecathLead
1. Scope
These General Terms and Conditions (GTC) apply to all contracts between DecathLead (hereinafter “Provider”) and its customers, both in the B2B and B2C sectors. Deviating terms of the customer shall not be recognized unless the Provider expressly agrees to their validity in writing.
2. Subject of the Contract
The Provider offers lectures, workshops, eLearning modules, moderation, scientific consulting, as well as 1:1 sports psychology coaching. The specific design of the services is determined individually, tailored to the needs of the customer. All content is based on scientifically validated psychological knowledge. It is expressly stated that no psychotherapeutic services are offered.
3. Conclusion of the Contract
A contract is concluded through the customer’s written order or by the Provider’s confirmation of an offer. Offers are generally non-binding unless explicitly marked as binding.
4. Prices and Payment Terms
Pricing is determined individually and is based on the agreed service. Package prices for multi-event modules apply as agreed. Payment is due after the service has been rendered, by bank transfer, and no later than four weeks after invoicing, unless another agreement has been made.
5. Usage Rights of Materials
Recording of lectures or workshops is strictly prohibited without prior written agreement. Likewise, the distribution or duplication of slides without the Provider’s explicit consent is not permitted. After each lecture, the Provider provides a free handout.
6. Data Protection and Data Processing
6.1 Personal Data
For the execution of the contract, the Provider processes the customer’s personal data in accordance with the General Data Protection Regulation (GDPR). Processing occurs in particular for handling inquiries, course registrations, invoicing, newsletter distribution, and, if applicable, communication via platforms such as LinkedIn.
6.2 Newsletter
If the customer subscribes to the newsletter, the data will be used exclusively for sending the newsletter. Consent can be revoked at any time.
6.3 Personality Tests
Within the scope of courses, voluntary, anonymized personality tests may be conducted. The collected data is used solely for anonymized evaluation and course improvement. Tracing back to the individual is excluded. Participation is voluntary.
7. Liability
The Provider is solely liable for the content of the services provided. The Provider assumes no liability for decisions or actions of the customer based on the conveyed content. Liability for psychotherapeutic, medical, or clinical measures is expressly excluded.
8. Cancellation
Cancellations by the customer must be communicated in writing. Up to eight weeks before the event, 50% of the agreed fee applies; for cancellations between four and eight weeks before the event, 75%; and for cancellations less than four weeks before the event, 100% of the agreed fee applies. Already incurred travel and accommodation costs up to the time of cancellation will be charged in addition.
9. Illness and Force Majeure
If the service cannot be provided due to illness or force majeure on the part of the Provider, the customer shall reimburse already incurred travel and accommodation costs, provided these were advanced by the Provider. In this case, no reimbursement of the fee for the service itself will occur.
10. Governing Law and Jurisdiction
German law applies. The place of jurisdiction for all disputes arising from this contract is Düsseldorf.
11. Written Form and Severability Clause
Amendments or additions to this contract must be made in writing. Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
12. Binding Version
In the event of any discrepancy between the German and English versions of these GTC, the German version shall be legally binding.
These General Terms and Conditions (GTC) apply to all contracts between DecathLead (hereinafter “Provider”) and its customers, both in the B2B and B2C sectors. Deviating terms of the customer shall not be recognized unless the Provider expressly agrees to their validity in writing.
2. Subject of the Contract
The Provider offers lectures, workshops, eLearning modules, moderation, scientific consulting, as well as 1:1 sports psychology coaching. The specific design of the services is determined individually, tailored to the needs of the customer. All content is based on scientifically validated psychological knowledge. It is expressly stated that no psychotherapeutic services are offered.
3. Conclusion of the Contract
A contract is concluded through the customer’s written order or by the Provider’s confirmation of an offer. Offers are generally non-binding unless explicitly marked as binding.
4. Prices and Payment Terms
Pricing is determined individually and is based on the agreed service. Package prices for multi-event modules apply as agreed. Payment is due after the service has been rendered, by bank transfer, and no later than four weeks after invoicing, unless another agreement has been made.
5. Usage Rights of Materials
Recording of lectures or workshops is strictly prohibited without prior written agreement. Likewise, the distribution or duplication of slides without the Provider’s explicit consent is not permitted. After each lecture, the Provider provides a free handout.
6. Data Protection and Data Processing
6.1 Personal Data
For the execution of the contract, the Provider processes the customer’s personal data in accordance with the General Data Protection Regulation (GDPR). Processing occurs in particular for handling inquiries, course registrations, invoicing, newsletter distribution, and, if applicable, communication via platforms such as LinkedIn.
6.2 Newsletter
If the customer subscribes to the newsletter, the data will be used exclusively for sending the newsletter. Consent can be revoked at any time.
6.3 Personality Tests
Within the scope of courses, voluntary, anonymized personality tests may be conducted. The collected data is used solely for anonymized evaluation and course improvement. Tracing back to the individual is excluded. Participation is voluntary.
7. Liability
The Provider is solely liable for the content of the services provided. The Provider assumes no liability for decisions or actions of the customer based on the conveyed content. Liability for psychotherapeutic, medical, or clinical measures is expressly excluded.
8. Cancellation
Cancellations by the customer must be communicated in writing. Up to eight weeks before the event, 50% of the agreed fee applies; for cancellations between four and eight weeks before the event, 75%; and for cancellations less than four weeks before the event, 100% of the agreed fee applies. Already incurred travel and accommodation costs up to the time of cancellation will be charged in addition.
9. Illness and Force Majeure
If the service cannot be provided due to illness or force majeure on the part of the Provider, the customer shall reimburse already incurred travel and accommodation costs, provided these were advanced by the Provider. In this case, no reimbursement of the fee for the service itself will occur.
10. Governing Law and Jurisdiction
German law applies. The place of jurisdiction for all disputes arising from this contract is Düsseldorf.
11. Written Form and Severability Clause
Amendments or additions to this contract must be made in writing. Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
12. Binding Version
In the event of any discrepancy between the German and English versions of these GTC, the German version shall be legally binding.
